Call: (415) 731-5104
Patient Information

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Dentist San Francisco - Papillon Dental Arts  - New Patient Resources & Information

The first step towards a beautiful, healthy smile is to schedule an appointment. Please contact our office by phone or complete an online appointment request.

Payment Options

Payment is due at the time of service. Please be prepared to settle your bill at the time of your appointment.  

For your convenience, this office accepts cash and all major credit cards. 


Please contact our office if you have any questions regarding payments or financial options that are currently available. We look forward to serving you!  

Dental Benefit Plans

Your dental benefit plan is an agreement between you, your employer, and your insurance company. If you provide us with your insurance information, we are happy to send a claim on your behalf to your insurance company. You are responsible for providing the correct and complete insurance information to avoid delays. 

It is impossible for us to know the terms and conditions of every insurance policy. We will do our best to work with you and your insurance company to process your claim for you. Please remember that we cannot guarantee coverage nor payment by your insurance. You are ultimately responsible for all charges and any amount owed for your treatment. 

In an effort to protect the environment as well as reduce cost for everyone, we will refrain from sending monthly statements. Please have your estimated patient payment, any Co-Pay and/or Deductible ready at the time of your appointment to avoid delays in your scheduled treatment time.

In order for us to assist you with your claim, please provide

1 - Copy of your most recent insurance card/information. Please remember that companies change Identification numbers. 

2- If you are NOT the subscriber on your plan, please provide the date of birth of the subscriber and your relationship to him/her.

3 - If you do not provide your accurate insurance information, this may result in delays or rejection of your claim. 


You should know the amount of your Co-Pay, deductible, and any limitations and/or exceptions set in your coverage. 

If you have questions about your plan, please contact your insurance company for clarification. 

Expiration of Your Dental Benefits: Use Them or Lose Them

When it comes to dental benefit plans, millions of people each year are ringing in the New Year leaving money on the table. According to the National Association of Dental Plans, only 2.8% of people with PPO dental plan participants reached or exceeded their plans annual maximum. Many people also have Flexible Spending Accounts, which help pay for dental and medical care with pre-tax dollars. 

Whether you’re paying for dental care through a benefits plan or using an FSA, your current plans will most likely run out on December 31. Don’t let your hard-earned dental dollars go to waste. Here is a breakdown of what these benefits are, when you need to use them by and how to make the most of your benefits. 

Visit the News & Updates section of the site for more detailed information.


Cancellation Policy 

The time of your appointment is reserved for YOU.

Our goal is to provide quality individualized dental care in a timely manner. "No-shows" & late cancellations inconvenience those who need access to their dental care in a timely manner. We would like to remind you of our office policy regarding missed appointments. This policy enables us to better utilize available appointments for our patients. 

How to Cancel or Reschedule Your Appointment

To reschedule appointments, please call (415) 731-5104. If you do not reach the administrator, you may leave a detailed voicemail, including your phone number. We will return your call and give you the next available appointment time.

In order to be respectful of the dental needs of other patients, please be courteous and call the office promptly if you are unable to keep an appointment. This time will be reallocated to someone who is in need of treatment. If it is necessary to cancel your scheduled appointment, 

We require that you call at least 48 business hours in advance during our regular office hours (Mo-Thur 8:30 AM-4 PM)

Appointments are in high demand and your early cancellation will give another patient the possibility to have access to timely dental care.

Late Cancellations Policy

Failure to notify the office of changes to a scheduled appointment with a 48-hour advance notice is considered a late cancellation.

Fee for 1st & 2nd Late Cancellations: $50 fee will be billed to your account

3rd missed appt.: $50 fee will be billed to your account 

And we may discontinue the doctor/patient relationship.

No-Show Policy

A "no-show" is someone who misses an appointment without canceling it in an adequate manner. A failure to be present at the time of a scheduled appointment without prior notice will be recorded in your medical record as a “no-show." 

No-Show fee: $200

2nd No-Show: $200 fee will be billed to your account

And we may discontinue the doctor/patient relationship.

Educational Dental Videos

Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of dental videos which we hope you will find interesting and informative.  We have grouped the videos into various categories to provide quick access to the topics of greatest interest to you.

Watch them here!

Frequently Asked Questions

Click Here to view some of the most frequently asked questions patients have about dentistry and oral health issues.

Interesting Dental Websites

In addition to our own website, there are other sites on the Web that provide interesting and helpful dental information.  Because we are committed to improving the oral healthcare knowledge of our patients, we provide a selection of links to other sites you might find interesting and informative. To view these visit our links page.